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FAQs

Do you have a Store?

 

Yes, we do. We are Located at 268 Restigouche rd Oromocto, New Brunswick

 

Do you Stock all items listed on your website?

Most of the items displayed on the website we do carry, however if it's not currently in stock we can receive it from our vendors within 2-3 days once ordered.

I noticed you don't carry a brand I really like. Do you carry them or can you get items from them?

Battle Rattle has over a 100 different brands. While we try to promote as many as we can, reality is we can not. If there is a brand / item your interested in, we may have it and haven't been able to add it to the website, or we can go out and acquire it. If you notice a brand we don't have contact us at Info@battlerattle.ca.

I'm looking to get a quote?

We do quotes all the time. Just email us at Info@battlerattle.ca explain what the item is and how many units your looking for.

How long will it take to receive my order?

If the item is in stock, and depending on where you are located it will take 1-2 weeks. If the item you requested is not in stock or on back order we are looking at 4-6 weeks.

I saw you carry a brand that I like but an item isn't listed on your site can I still order it from you?

Yes, email us at Info@battlerattle.ca and we would be happy to get you a price and order that item for you.

I'm a deployed soldier and I would like to order an item from you can you ship to where I'm deployed?

Yes, we do this all the time. Find out what your mailing address is for the base your located on(most of the time it will go to CFB Trenton), include your tour name (OP UNIFER), your name, Rank, and service number. 

Im with a Agency that would like to purchase a bulk order do you guys give a discount?

Yes, we deal with bids and deal with large orders and we would be happy to give a discount. Please email Info@battlerattle.ca for your order quote.

What is your Return Policy?

Battle Rattle has always made sure the customer is happy and in the right product. If you don't love the item you bought you can simply return it for a different item. As long as there is no signs of wear or damage, and you have the original packaging. We however do not give money back refunds, only in store credit.