Battle Rattle Tactical Supplies offers a 30-day exchange or store credit policy on unworn, and unopened merchandise for both in-store and web-store purchases on boots. 

 

Products will be inspected before an exchange or store credit can be given to ensure it meets the criteria.

 

ALL exchanges and returns must be accompanied by a transaction receipt and non-boot purchases will be refunded using the original method of payment or may be exchanged for items of equal value. 

 

For web-store orders, 30 days begins upon delivery of merchandise to the customer.
 

​Most Items qualify for returns or exchanges, however specially ordered, or specially made items do not.

Postage is only eligible for refund on orders involving *defective merchandise or shipping errors.

Customers will be responsible for any additional postage required to return or exchange unwanted items due to fit, colour, or personal preference.

*Defective merchandise

Battle Rattle makes every effort to ensure items meet quality control standards prior to sale.

Items with manufacturing flaws may be covered under manufacture warranties, and we will help our customer through this process to rectify the defective products when possible.

It may be necessary for Battle Rattle to examine items to determine if flaws meet manufacturer warranty specifications.

Always follow wash and care labels, Battle Rattle cannot guarantee items if proper care instructions have not been followed, nor can we replace items that have been damaged through normal wear and tear.