Battle Rattle Tactical Supplies offers a 30-day refund and exchange policy on unworn, and unopened merchandise for both in-store and web-store purchases.
For web-store orders, 30 days begins upon delivery of merchandise to the customer.
All returns must be accompanied by a transaction receipt.
Products will be inspected before a refund, or exchange can be made to ensure, it meets the criteria for a return.
Most Items qualify for returns or exchanges, however specially ordered, or specially made items do not.
Footwear purchased from Battle Rattle are not subjected to refunds, but exchange or in-store credit only.
Purchases will be refunded using the original method of payment, or may be exchanged for items of equal value.
Postage is only eligible for refund on orders involving *defective merchandise or shipping errors.
Customers will be responsible for any additional postage required to return or exchange unwanted items due to fit, colour, or personal preference.
Battle Rattle makes every effort to ensure items meet quality control standards prior to sale.
Items with manufacturing flaws may be covered under manufacture warranties, and we will help our customer through this process to rectify the defective products when possible.
It may be necessary for Battle Rattle to examine items to determine if flaws meet manufacturer warranty specifications.
Always follow wash and care labels, Battle Rattle cannot guarantee items if proper care instructions have not been followed, nor can we replace items that have been damaged through normal wear and tear.